‘Steph joined Nacoa in 2015 as a volunteer helpline counsellor while she was at university in Bristol. She then became a helpline supervisor and worked for Nacoa while completing her undergraduate degree. In 2020, Steph became Nacoa’s Volunteering Manager (though she also still goes on the helpline).
As Nacoa’s Volunteering Manager, Steph is responsible for training and co-ordinating Nacoa’s volunteers. With the help of two of her colleagues, she has also run training for professionals working with children around the country.’